bi111 Terms and Conditions

1. General Provisions and Acceptance of Agreement

By accessing, registering on, or using any service on the bi111 platform, you acknowledge that you have read, understood, and agreed to these complete terms and conditions. If you do not agree with any term, please refrain from using this platform.

These terms and conditions form a valid agreement between bi111 and the user. They apply to all services — including slot games, live casino, sports betting, and any promotional activities.

1.1 Description of Services

bi111 is an online gaming and betting platform operated for users in Bangladesh. The platform offers slot games, live casino, cricket and football betting, and various promotional benefits.

1.2 Applicability

These terms and conditions apply equally to the bi111 website, mobile site, and all associated services. Our privacy policy and responsible gaming policy are integral parts of these terms and conditions.

2. Account Registration and Eligibility

To open an account at bi111, the user must meet the following eligibility requirements:

• Age must be 21 (twenty-one) years or older.
• Each individual may operate only one account.
• All information provided at the time of registration must be accurate, complete, and up to date.
• The account is for personal use only — operating on behalf of a third party is prohibited.
• It is entirely the user's responsibility to keep the password secure.

2.1 Identity Verification (KYC)

bi111 reserves the right to verify a user's identity at any time. For this purpose, copies of a National Identity Card (NID), passport, or other government-issued documents may be requested. Withdrawals may be delayed until verification is complete.

2.2 Account Security

You must immediately notify our support team of any unauthorized use of your account. bi111 is not responsible for losses resulting from the user's own negligence.

3. Age Verification and Protection of Minors

bi111 strictly follows a 21+ age policy. Please ensure you are at least 21 years of age. The platform is for those aged 21 and above only.

• Providing a false age during registration will result in the account being closed immediately.
• Any deposited funds may be forfeited if evidence of underage gambling is found.
• Parents are requested to use parental control software on their children's devices.

If you find any irregularity regarding age verification, please let us know via our 24/7 live chat or email us at [email protected].

4. Deposits, Withdrawals and Payment Terms

4.1 Deposits

The following terms apply when making a deposit at bi111:

• Minimum deposit: ৳100 (for each payment method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposited funds may only be used for gaming purposes.
• Deposit processing is generally instant or completed within a few minutes.

4.2 Withdrawals

• Minimum withdrawal: ৳1,000.
• Withdrawal processing time: generally within 1 hour.
• KYC verification may be mandatory before a withdrawal request is processed.
• Withdrawals may be restricted until any active bonus wagering is completed.
• Withdrawals will only be sent to the account from which the deposit was made.

4.3 Currency and Transactions

All transactions are conducted in Bangladeshi Taka (BDT / ৳). bi111 is not responsible for any exchange rates or service charges applicable at the time of a transaction.

5. Bonuses, Promotions and Wagering Terms

5.1 Welcome Bonus

The bi111 welcome bonus is a 100% bonus on the first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 25 times (25x).

• After receiving the bonus, withdrawals cannot be made until the wagering requirement is completed.
• Not all games may contribute to the wagering calculation for bets placed using bonus funds.
• Each promotion has its own validity period and terms — see the promotions page for details.
• bi111 reserves the right to modify or cancel any promotional offer.

5.2 VIP Program

The bi111 VIP program has 4 tiers. The weekly cashback benefit for each tier is as follows:

• Bronze — up to 0.3% weekly cashback.
• Silver — up to 0.6% weekly cashback.
• Gold — up to 0.9% weekly cashback.
• Platinum — up to 1.2% weekly cashback.

Cashback is calculated every Monday and credited directly to the user's account. The rules for VIP tier upgrades and the method of cashback calculation are determined by bi111.

5.3 Bonus Abuse

If bonus abuse, collecting bonuses by creating multiple accounts, or any fraudulent activity is detected, bi111 reserves the right to close the account and forfeit the bonus.

6. Gaming Rules and Prohibited Activities

While playing games on the bi111 platform, users must follow the rules below:

• Using any software, bots, scripts, or automation tools to influence game outcomes is prohibited.
• Participating in the same game from multiple accounts simultaneously is prohibited.
• Colluding or making arrangements with other players to place bets is prohibited.
• Exploiting technical issues or game errors is prohibited.
• Any amount won due to a technical error will be considered void.

6.1 Sports Betting Rules

Designated odds and rules apply to cricket, football, and other sports betting. If a match is cancelled or incomplete, bi111 will make a decision in accordance with its own rules.

6.2 Live Casino Rules

During live games, the game presenter's decision is considered final. bi111 is not responsible for any losses caused by connection issues.

7. Account Suspension and Closure

bi111 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Any violation of these terms and conditions.
• Non-cooperation with the identity verification process or providing false information.
• Evidence of fraudulent or suspicious activity.
• Suspicion of money laundering or illegal financial activity.
• Evidence of operating multiple accounts.

7.1 Voluntary Account Closure

The user may close their account at any time by emailing [email protected]. It is advisable to withdraw all valid funds before closing the account.

7.2 Self-Exclusion

As part of responsible gaming, a user may exclude themselves from the platform for a set period or permanently. For more information on this, please visit our Responsible Gaming page.

8. Security, Encryption and Privacy

bi111 places the highest importance on protecting user data. Our platform uses SSL encryption, which keeps all transactions and personal information secure.

• Personal information is not sold or transferred to third parties.
• User deposits are held in a separate account for fund protection.
• If a security breach is suspected, there is a provision to temporarily suspend the account.

To read our complete privacy policy, visit the Privacy Policy page.

9. Limitation of Liability and Disclaimer

bi111 bears no liability in the following cases:

• If gameplay or transactions are interrupted due to loss of internet connection.
• Losses caused by the user's own negligence or mistakes.
• Unauthorized access to an account by a third party.
• Disruption to gameplay due to unexpected technical errors or server downtime.
• Delays or errors by a third-party payment provider.

9.1 Service Availability

bi111 reserves the right to temporarily suspend the service for maintenance, upgrades, or unforeseen reasons. bi111 apologizes for any inconvenience caused by such interruptions but is not liable for them.

9.2 Third-Party Software

Game providers on bi111 include Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, JILI, and others. These game providers' own terms and conditions may apply. bi111 is not directly responsible for technical issues caused by a game provider.

10. Changes to Terms and Effective Date

bi111 reserves the right to partially or fully modify these terms and conditions at any time. Changes will take effect as soon as they are published on this page.

• For significant changes, a notice may be sent by email to registered users.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• If you do not agree to the revised terms, you may request that your account be closed.

10.1 Dispute Resolution

If a dispute arises, please first contact us via our 24/7 live chat or at [email protected]. Our team will try to resolve the issue as quickly as possible. bi111's decision will be considered final.

10.2 Severability

If any provision of these terms and conditions is found to be illegal or unenforceable, the remaining provisions shall remain fully in effect.

✉ Contact & Support

If you have any questions or comments about these terms and conditions, please contact us:

• 24/7 Live Chat — speak directly in Bengali
• Email: [email protected]

You can also visit our FAQ, Responsible Gaming and Privacy Policy pages for more information.